Terms of service
Welcome to Velvet & Steel Boutique. Throughout these Terms, “we,” “us,” and “our” refer to Velvet & Steel Boutique. By visiting our website, browsing our collections, creating an account, or placing an order, you agree to be bound by these Terms of Service and any policies referenced on our website.
Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not access or use our website or services.
ONLINE STORE TERMS
By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependent to use this website on a device you own or manage.
You agree not to use our products or website for any illegal or unauthorized purpose. You must not transmit viruses, malicious code, or any harmful technology through our website.
PRODUCTS & DESCRIPTIONS
Velvet & Steel Boutique offers curated apparel, accessories, and lifestyle items. We make every effort to display product images, colors, descriptions, sizing, pricing, and availability as accurately as possible.
Please note that colors and product appearance may vary slightly depending on your device screen, lighting, and display settings. Product descriptions, pricing, and availability may change at any time without notice.
We reserve the right to limit quantities, discontinue products, or refuse service to anyone at our discretion.
ORDERS & PAYMENT
When you place an order, you are making an offer to purchase. Orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, incorrect pricing, product availability, or violation of these Terms.
You agree to provide current, complete, and accurate billing, payment, shipping, and contact information for all purchases.
Prices are listed in U.S. dollars unless otherwise stated. Taxes, shipping fees, and any applicable charges will be calculated at checkout.
SHIPPING & DELIVERY
Shipping and delivery times are estimates and are not guaranteed. Velvet & Steel Boutique is not responsible for delays caused by shipping carriers, weather, incorrect shipping addresses, customs, or circumstances outside our control.
Once an order has been transferred to the shipping carrier, risk of loss may pass to the customer.
RETURNS & REFUNDS
Purchases are subject to our Return & Refund Policy. Please review that policy for information about eligibility, timelines, exchanges, and refunds.
ACCOUNT INFORMATION
If you create an account on our website, you are responsible for keeping your login credentials secure. You are responsible for all activity that occurs under your account.
You agree to provide accurate and updated account information and to notify us immediately if you believe your account has been accessed without authorization.
INTELLECTUAL PROPERTY
All content on this website, including text, graphics, logos, images, product photography, website design, branding, and other materials, belongs to Velvet & Steel Boutique or its content providers and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, display, sell, or use any content from this website without prior written permission.
THIRD-PARTY SERVICES & LINKS
Our website may include third-party tools, services, payment processors, apps, or links. We are not responsible for the content, policies, security, or practices of third-party websites or services.
Your use of third-party services is at your own risk and may be subject to their own terms and policies.
SHOPIFY
Velvet & Steel Boutique is powered by Shopify, which allows us to provide our online store and related services. Sales made through our store are between you and Velvet & Steel Boutique. Shopify is not responsible for any products, services, transactions, damages, injuries, or losses related to purchases made from Velvet & Steel Boutique.
USER COMMENTS, REVIEWS & FEEDBACK
If you submit reviews, comments, photos, suggestions, or other feedback, you grant Velvet & Steel Boutique permission to use, display, reproduce, edit, and share that content for business, marketing, website, or promotional purposes.
You agree that your submissions will not violate the rights of any third party, contain unlawful or offensive material, or include viruses or harmful code.
ERRORS, INACCURACIES & OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping, availability, or other details.
We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate at any time without prior notice, including after an order has been submitted.
PROHIBITED USES
You may not use our website or services:
• For unlawful purposes
• To violate any laws or regulations
• To infringe upon our intellectual property or the rights of others
• To harass, abuse, defame, threaten, or harm others
• To submit false or misleading information
• To upload viruses or malicious code
• To collect or track personal information of others
• To spam, phish, scrape, or interfere with website security
• To misuse the website or attempt unauthorized access
We reserve the right to terminate your access to our website or services if you violate these Terms.
DISCLAIMER OF WARRANTIES
Our website and products are provided “as is” and “as available” without warranties of any kind, unless otherwise stated. We do not guarantee that our website will be uninterrupted, secure, error-free, or that all product expectations will be met.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, Velvet & Steel Boutique will not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our website, services, or products.
INDEMNIFICATION
You agree to indemnify and hold harmless Velvet & Steel Boutique, its owners, employees, partners, service providers, and affiliates from any claims, damages, losses, or expenses resulting from your violation of these Terms or misuse of our website or services.
GOVERNING LAW
These Terms are governed by applicable laws in the jurisdiction where Velvet & Steel Boutique operates, without regard to conflict of law principles.
CHANGES TO THESE TERMS
We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on our website. Your continued use of our website after changes are posted means you accept those changes.
CONTACT INFORMATION
Questions about these Terms of Service may be sent to us at:
Velvet & Steel Boutique
Email: hello@shopvelvetsteel.com
For legal or policy notices, please contact us by email.